1. Information you provide
TradeQuote may receive your account email, business name, password credential, business profile details, pricing defaults, service settings, quote inputs, customer and job details, and support messages. You choose what to enter into optional business and quote fields.
2. How we use information
We use information to authenticate your account, calculate quotes, create and deliver requested PDFs, save Pro account tools and quote history, provide support, manage subscriptions, protect the service from abuse, and investigate errors or security incidents.
Password recovery uses a time-limited, single-use link. Operational messages are limited to service and billing events. We do not use your quote data to provide unrelated CRM, scheduling, dispatch, or marketing features.
3. Providers and sharing
TradeQuote uses infrastructure and providers needed to operate the service, including Cloudflare for hosting and storage, Stripe for checkout and subscription management, and email delivery services for messages you request or service alerts. These providers receive only the information needed for their role.
TradeQuote does not sell your personal information. We may disclose information when required by law, to protect the service and its users, or as part of a business transfer handled under applicable law.
4. Payments
Stripe hosts the payment experience and processes payment-card information. TradeQuote receives the account and subscription identifiers and status needed to provide or remove Pro access, open billing management, and clean up an account. Do not send payment-card numbers to TradeQuote support.
5. Cookies and local storage
TradeQuote uses secure session cookies for account access. A browser-local session token may be supported during a compatibility transition, and the browser may keep an unsaved quote preview so you can continue a calculation. You can clear browser storage, but doing so can remove that local preview.
6. Retention and deletion
We retain account, quote, PDF, billing, security, and operational records for as long as needed to provide the service, protect it, meet legal obligations, or resolve disputes. You can request account deletion from the dashboard. Deletion is designed to remove account data and generated PDFs, cancel the linked subscription, and prevent delayed provider events from recreating deleted state.
7. Your choices and contact
You can update profile information, manage a subscription through Stripe's billing portal, and request account deletion from the dashboard. For privacy questions or a request about your information, email support@tradequote.net.